1. Acceptance of Terms

By accessing and using HeatPumpInsights.com ("we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

HeatPumpInsights.com provides:

• Educational information about heat pump technology and benefits
• Cost estimation calculator for heat pump installations
• Information about rebates, incentives, and tax credits
• Installer referral services and guidance
• General HVAC and energy efficiency resources

3. Accuracy of Information and Disclaimers

Estimates and Calculations

IMPORTANT DISCLAIMER: All cost estimates, rebate information, savings calculations, and other financial projections provided on this website are:

• Estimates only and not guarantees, quotes, or binding commitments
• Based on assumptions that may not apply to your specific situation
• Subject to significant variation due to local market conditions, home characteristics, equipment selection, installation complexity, and other factors
• Not professional advice and should not be relied upon for financial or installation decisions
• Updated periodically but may not reflect the most current market conditions or program changes

Factors Affecting Accuracy

Actual results may vary significantly due to:

• Home-Specific Variables: Age, insulation, ductwork condition, electrical capacity, structural requirements
• Market Conditions: Seasonal demand, contractor availability, supply chain disruptions, labor shortages
• Geographic Variations: Local labor rates, permit costs, code requirements, climate conditions
• Equipment Factors: Brand selection, efficiency ratings, sizing requirements, special features
• Installation Complexity: Access challenges, electrical upgrades, ductwork modifications, permit requirements
• Rebate Program Changes: Funding availability, eligibility modifications, application deadlines, program discontinuation
• Energy Costs: Utility rate changes, seasonal variations, usage pattern differences

4. No Professional Advice

The information provided on this website does not constitute professional advice. We are not licensed HVAC contractors, energy auditors, or financial advisors. You should:

• Consult with licensed professionals before making installation decisions
• Verify all rebate and incentive information with official sources
• Obtain multiple quotes from qualified installers
• Consider your specific circumstances and needs

5. User Responsibilities

You agree to:

• Provide accurate information when using our calculator
• Use the website for lawful purposes only
• Not attempt to interfere with the website's operation
• Respect intellectual property rights
• Not submit false or misleading information

6. Limitation of Liability

Maximum Liability Limitation

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, HEAT PUMP GUIDE AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR:

• Direct Damages: Any direct financial losses from reliance on our estimates, recommendations, or information
• Indirect Damages: Lost profits, business interruption, loss of data, or other consequential damages
• Installation Issues: Problems with heat pump installations, equipment failures, or contractor performance
• Financial Losses: Costs exceeding estimates, rebate denials, financing issues, or investment losses
• Third-Party Actions: Actions or omissions of installers, manufacturers, utility companies, or other third parties
• Technical Problems: Website downtime, calculator errors, data loss, or security breaches
• Information Accuracy: Outdated rebate information, incorrect cost estimates, or changing program requirements
• Regulatory Changes: Changes in laws, regulations, building codes, or incentive programs

Aggregate Liability Cap

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER.

Exclusion of Warranties

THE WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

7. Third-Party Services

Our website may contain links to third-party websites or services, including:

• HVAC installer websites and services
• Government rebate program pages
• Utility company websites
• Equipment manufacturer sites

We are not responsible for the content, privacy practices, or services of these third parties.

8. Intellectual Property

All content on Heat Pump Guide, including text, graphics, logos, and software, is protected by copyright and other intellectual property laws. You may not:

• Copy, reproduce, or distribute our content without permission
• Use our trademarks or logos without authorization
• Create derivative works based on our content
• Use automated tools to extract data from our website

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Modifications to Service

We reserve the right to:

• Modify or discontinue the service at any time
• Update calculator algorithms and data sources
• Change rebate information as programs evolve
• Implement new features or remove existing ones

11. Termination

We may terminate or suspend your access to our service immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

12. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

Dispute Resolution: Any disputes arising out of or relating to these Terms or your use of the website shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.

Class Action Waiver: You agree that any arbitration or legal proceeding shall be limited to the dispute between you and Heat Pump Guide individually. You waive any right to participate in class action lawsuits or class-wide arbitrations.

13. Changes to Terms

We reserve the right to update these Terms of Service at any time. We will notify users of any material changes by posting the new terms on this page and updating the "Last updated" date.

14. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms remain in full force and effect.

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